Frequently Asked Questions
What are the disabled facilities?
As a world class exhibition venue, the NEC is fully accessible. For more information visit the NEC disabled visitor's page.
Arriving and access / train and car
By train: from Birmingham International Railway Station, access to the NEC is via a covered ‘Bridgelink'.
By car: the NEC has recently upgraded its facilities for parking and getting to your venue. There's more information on the Getting here page.
Wheelchair access: all levels of the NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.
Drop off/pick up arrangements / taxis and parking
Please note, you should bring your Blue Badge with you, even if you are arriving by taxi.
If you are arriving by taxi and have your Blue Badge with you, you will be able to be dropped off at the main entrances. If you also require a pick up, please advise the taxi firm that you have a blue badge and the taxi will be permitted to pick you up from the main entrances. If you are using a T.O.A black cab you will be picked up at the ranks by the main entrances.
Assistance dogs / getting around
Assistance dogs are welcome.
Disabled facilities / what's here
Accessible toilets are available across the venue. A Changing Places toilet is also available within Naidex, and in the Atrium area of Hall 20.
Mobility loan point / getting around
Wheelchairs - available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.
Scooters - £15 per day for all visitors.
We strongly advise visitors to pre-book equipment to avoid disappointment. We operate a telephone booking line Monday to Friday 0900hrs-1600hrs on 0121 780 4141 (Option 2 and then Option 7), or alternatively you can email at InfoEmailAccount@necgroup.co.uk
For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.
What catering facilities are there at the NEC?
There is a wide range of catering facilities at the NEC. Please see here for a full list of places to eat.
General and Registration
Is Naidex 2020 free to attend?
Yes it is completely free to attend.
How can I register?
The quickest way to register is on this website. Click here to register for the show. You can also call 0117 990 2107 to book a ticket.
Can I bring my child / is there crèche facilities?
Children attending the event must be accompanied by an adult or guardian.
Upon arrival at the show, a child's entry pass will be required for all those under the age of 16. This is to be collected from the registration desks in the main entrance. Anyone over the age of 16 will be required to register for the event via the normal registration process.
I am a student. Can I visit the event?
Yes you can - you will need to register to attend the event via the website.
Venue, Travel and Accommodation
Where does Naidex 2020 take place?
Naidex takes place at Halls 6 and 7 of the NEC - Birmingham, UK.
How do I get there?
The NEC is just 10 minutes by train from the centre of Birmingham and easily accessible by car. Find out more on our dedicated travel page.
Where can I park?
There are enough parking spaces at the NEC for all Naidex National visitors. Despite the NEC now charging for parking, blue badge parking will remain FREE for Naidex on production of a valid blue badge. You can pre book parking here.
What else is there to do in the local area?
Spend a few days at Naidex and experience one of the UK's most exciting cities. Fast-becoming a world-leading retail destination, Birmingham combines award-winning flagship stores and modern malls with historic arcades and markets.
How many seminars are there?
There are approximately 300 seminars across the two days.
Are seminars free to attend?
Yes, seminars are completely free of charge to attend.
Are seminars ticketed?
No, you will receive tickets on the door which grant access to all seminars however they run on a first come first serve basis so make sure you get there in plenty of time so you don't miss out.
How long do seminars last?
Seminars last 30 minutes.