What facilities are there for people with disabilities?
As a world class exhibition venue, the NEC is fully accessible. For more information visit the NEC accessibility page.
Arriving and access / train and car
By train: from Birmingham International Railway Station, access to the NEC is via a covered ‘Bridgelink'.
By car: the NEC has recently upgraded its facilities for parking and getting to your venue. There's more information on the Travel and Accommodation page.
Wheelchair access: all levels of the NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.
Drop off/pick up arrangements / taxis and parking
Please note, you should bring your Blue Badge with you, even if you are arriving by taxi.
If you are arriving by taxi and have your Blue Badge with you, you will be able to be dropped off at the main entrances. If you also require a pick up, please advise the taxi firm that you have a blue badge and the taxi will be permitted to pick you up from the main entrances. If you are using a T.O.A black cab you will be picked up at the ranks by the main entrances.
Assistance dogs / getting around
Assistance dogs are welcome.
It is the responsibility of the service dog owner to ensure your dog behaves in an appropriate manner at all times and does not disrupt others. Naidex reserves the right to ask you to leave if you do not comply with this process or if your dog does not meet the requirements of an assistance animal.
Disabled facilities / what's here
Accessible toilets are available across the venue. A Changing Places toilet is also available within Naidex.
Mobility loan point / getting around
Wheelchairs - available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.
Scooters - £15 per day for all visitors.
We strongly advise visitors to pre-book equipment to avoid disappointment. We operate a telephone booking line Monday to Friday 0900hrs-1600hrs on 0121 780 4141 (Option 2 and then Option 7), or alternatively you can email at InfoEmailAccount@necgroup.co.uk
For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.
What catering facilities are there at the NEC?
There is a wide range of catering facilities at the NEC. Please see here for a full list of places to eat.