FAQs

What facilities are there for people with disabilities?

As a world class exhibition venue, the NEC is fully accessible. For more information visit the NEC accessibility page.

 

Arriving and access / train and car

By train: from Birmingham International Railway Station, access to the NEC is via a covered ‘Bridgelink'.

By car: the NEC has recently upgraded its facilities for parking and getting to your venue. There's more information on the Travel and Accommodation page.

Wheelchair access: all levels of the NEC are accessible to wheelchair users, via lifts, and have wheelchair friendly toilet facilities. The Piazza and Atrium main entrances have automatic doors.

 

Drop off/pick up arrangements / taxis and parking

Please note, you should bring your Blue Badge with you, even if you are arriving by taxi.

If you are arriving by taxi and have your Blue Badge with you, you will be able to be dropped off at the main entrances. If you also require a pick up, please advise the taxi firm that you have a blue badge and the taxi will be permitted to pick you up from the main entrances. If you are using a T.O.A black cab you will be picked up at the ranks by the main entrances.

 

Assistance dogs / getting around

Assistance dogs are welcome.

It is the responsibility of the service dog owner to ensure your dog behaves in an appropriate manner at all times and does not disrupt others. Naidex reserves the right to ask you to leave if you do not comply with this process or if your dog does not meet the requirements of an assistance animal.

Disabled facilities / what's here

Accessible toilets are available across the venue. A Changing Places toilet is also available within Naidex.

 

Mobility loan point / getting around

Wheelchairs - available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.

Scooters - £15 per day for all visitors.

We strongly advise visitors to pre-book equipment to avoid disappointment. We operate a telephone booking line Monday to Friday 0900hrs-1600hrs on 0121 780 4141 (Option 2 and then Option 7), or alternatively you can email at InfoEmailAccount@necgroup.co.uk

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.

 

What catering facilities are there at the NEC?

There is a wide range of catering facilities at the NEC. Please see here for a full list of places to eat.

 

Is Naidex free to attend?

Yes it is free to attend.

 

When does the show open?

The opening times for the show are as follows: 

Wednesday 6th July 9:30 - 16:30

Thursday 7th July 9:30 - 16:00

 

How can I register?

The quickest way to register is on this website. Click here to register for the show. 

 

Can I bring my child / is there crèche facilities?

Children attending the event must be accompanied by an adult or guardian.

Upon arrival at the show, a child's entry pass will be required for all those under the age of 16. This is to be collected from the registration desks in the main entrance. Anyone over the age of 16 will be required to register for the event via the normal registration process.

 

I am a student. Can I visit the event?

Yes you can - you will need to register to attend the event via the website.

 

Where does Naidex take place?

Naidex takes place at Halls 20 & 19 at the NEC - Birmingham, UK.

 

How do I get there?

The NEC is just 10 minutes by train from the centre of Birmingham and easily accessible by car. Find out more on our dedicated Travel and Accommodation page

 

Where can I park?

There are enough parking spaces at the NEC for all Naidex National visitors. Despite the NEC now charging for parking, blue badge parking will remain FREE for Naidex on production of a valid blue badge. For all other parking you can pre book here.

 

What else is there to do in the local area?

Spend a few days at Naidex and experience one of the UK's most exciting cities. Fast-becoming a world-leading retail destination, Birmingham combines award-winning flagship stores and modern malls with historic arcades and markets.

 

Who will be exhibiting?

Click here to view the exhibitor list for Naidex.

 

Can my company exhibit?

If you are interested in exhibiting at Naidex, please email sales@naidex.co.uk

 

How many seminars are there?

There are approximately 100 seminars across the two days.

 

Are seminars free to attend?

Yes, seminars are completely free of charge to attend.

 

Are seminars ticketed?

No, you will receive tickets on the door which grant access to all seminars however they run on a first come first serve basis so make sure you get there in plenty of time so you don't miss out.

 

How long do seminars last?

Seminars last 30 minutes.

 

Visa Policy

Unfortunately we cannot issue letters of invitation to visitors for visa purposes. Once you have registered for the event via the event website you will receive a confirmation email which should be sufficient for visa applications.

 

Our venues fully comply with government legislation on managing the risk of COVID-19 to keep everyone’s experience safe.

We will continue to implement our enhanced venue sanitisation, with all communal areas cleaned frequently, alongside high contact surfaces throughout event days.

Given the expected increase in outside temperatures our ventilation systems will be optimised to provide increased air recirculation which will provide comfortable conditions for all event spaces while reducing our carbon footprint through reduced utility consumption. We’ll continue to monitor all changes to COVID regulations and update our setup where appropriate.

Human interaction is what we do but we understand that convenience is key and that many people will still want to minimise unnecessary contact. We have taken advantage of tech solutions to provide contactless options. So, to minimise contact points when in our venue, visitors can pre-pay parking online, use our cashless options for payment at all food and drink outlets and even pre-order food via an app.

Further information can be found on the NEC website - https://www.thenec.co.uk/venue-protect/