Accessibility

AccessAble your accessibility guide

The NEC has worked in partnership with AccessAble to create Detailed Access Guides to 28 areas, including all exhibition halls, car parks, The Atrium, The Gallery, The Piazza, and The Skywalk.

The Guides are 100 per cent facts, figures, and photographs to help people plan their visit to The NEC.

We know everyone’s accessibility needs are different, which is why having detailed, accurate information is so important. It’s why all of the details you’ll find in the Guides have been checked in person, on site, by trained surveyors.

You can view The NEC’s Accessibility Guide here: https://www.accessable.co.uk/the-nec

It’s also available via the AccessAble App which is free to download from the App Store and Google Play, and provides accessibility information on the go.

AccessAble is here to take the chance out of going out. To give you the accessibility information you need to work out if a place is going to be accessible for you. We've surveyed 10,000s of venues across the UK and Ireland, including shops, pubs, restaurants, cinemas, theatres, railway stations, hotels, colleges, universities, hospitals and more.

Whether you need step-free access, ramps and lifts; a hearing loop and staff trained in sign language; information in Braille, large print or audio formats; or simply need to know the distance from the car park to the entrance of a building, or what the lighting and noise levels will be like – we’ve got it covered.

All the information is on the AccessAble website – www.AccessAble.co.uk - where our Detailed Access Guides tell you all about a venue’s access.

Person looking at phone scrolling through the AccessAble app

The NEC is a world class exhibition venue and is fully accessible. Here is a breakdown of the facilities available to Naidex visitors:

Seating & Food and Drink

When it comes to food options, there are a lot of different choices available at the NEC inside of Naidex where you can get food and refreshments in hall 20

For more information about what’s on offer, by clicking on the button below.

Click Here
for More Info

Mobility Equipment Hire

Wheelchairs - available free of charge for blue badge holders and £5 for all other visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.

Scooters - £15 per day for all visitors.

We strongly advise visitors to pre-book equipment to avoid disappointment. The NEC operates a telephone booking line Monday to Friday 0900hrs-1600hrs on +44 (0)121 780 4141 (Option 2 and then Option 7), or alternatively you can email at InfoEmailAccount@necgroup.co.uk

For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.

Accessible Facilities

Disabled Facilities

There are accessible toilets available across the NEC, as well as additional accessible toilets within Naidex. There are also changing units that Attendees can use whilst at the show if they need some privacy.

Quiet Space

Quiet Room

We understand the event can become overwhelming for some of our visitors, that’s why we have a Quiet Space available for those who wish to take a break. The Quiet Space is located on stand L110 top Left of Hall 20 – This is a space with sofa’s, tables and chairs, where anyone can go to take some time out if needed.

Assistance Dogs

We welcome assistance dogs to the show and have provided a dedicated area for them to rest, rehydrate and access outside. We kindly ask that they are recognisable by a harness, lead or jacket, if possible, to avoid our other friendly visitors wanting to pet them when they are hard at work. Please don’t let them wander freely around the show as it can be busy in places.

Vision & Hearing Impairments

Vision and Hearing

BSL sign language interpreters will be at every Main Stage seminar are available to request for other theatres. Hearing loops system is in operation on the Main Stage enquire in the organisers office or email marketing@naidex.co.uk

Wishlist

Event Accessibility

Proud to announce our official accessibility partner!

AccessAble is here to take the chance out of going out.