Paul Smith is on a mission to improve how home adaptations are provided. Trained as a Building Surveyor, he has a unique 25 year background in building design, grant administration, policy development and commissioning. Winner of multiple national awards he has introduced a number of innovations that improved the customer experience. Paul is now the Director of Foundations, the national body for Home Improvement Agencies in England. In 2018 he was a key part of the team that undertook an independent review of Disabled Facilities Grants for the UK Government.