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22nd - 23rd March 2023
NEC, Birmingham

Balloons CPD Member 

Khali Parsons

Khali Parsons

Senior Fan Services Manager, Arsenal Football Club
United Kingdom

Khali began her football journey at Southampton Football Club in 2014 as a Supporter Relations Manager. She embedded Disability Access and Inclusion across the Club as a Disability Access Officer and as part of the Equality Strategy Team, helping Saints to achieve the advanced Level of the Premier League Equality Standard with flying colours. Later, as Head of Customer Relations & Fan Experience, she was able to drive change across all areas of the business, keeping accessibility front and centre.

Khali joined Arsenal Football Club in 2021, and now leads a team of almost 30 including the Disability Liaison Team headed up by Jon Dyster.
With her passion for delivering accessible facilities, services, and experiences for disabled fans, together with her extensive experience in this space, Khali is confident that Arsenal is on the path to be top of the league for Access & Inclusion.