A new 24/7 monitoring and response service has launched to enable people to live safely and independently at home, without the need for cameras and wearables.
Quiot Life, which made its public debut at Naidex 2026, uses passive radar sensing to detect falls and concerns, and places every alert in the hands of a qualified care professional who determines the appropriate response.
Unlike traditional pendant alarms and fall‑detection devices, which simply generate alerts, the new service has been designed to deliver informed, professional decisions made by trained and qualified specialists.
Nadia Morris, co-founder of Quiot Life, said: “That distinction matters enormously. Technology can notice something is wrong, but it takes a care professional to know what to do about it.
“The right response is not always a 999 call. Sometimes it is a check-in conversation. Sometimes it is a family alert. And sometimes it is an ambulance. Getting that decision right matters, for the person, for the family, and for an already overstretched emergency services system."
The service equips homes with sensors that use millimetre-wave radar, the same sensing technology used in advanced driver assistance systems, to detect falls, sudden changes in position, extended inactivity and unusual movement patterns.
These sensors interpret body movement only, so no images are captured, and no visual data is recorded. The system works silently in the background, without a person needing to wear or carry anything.
When a concern is detected, an alert is transmitted instantly to Quiot Life's 24/7 monitoring centre, where a qualified care professional reviews the situation and decides on the appropriate course of action, such as contacting the individual, alerting a family member, coordinating with care providers, or calling emergency services.
For families, the team at Quiot Life says this delivers something no app or alarm has previously offered: a human point of contact with real care expertise, available at any hour of the day or night.
"Families don't want a simple notification," said Lee Trueman, co-founder of Quiot Life. "They want to know that someone who knows what they are doing is watching over their loved one — and will make the right call when it matters most."
The launch addresses one of the most persistent vulnerabilities in the UK social care system: the hours between scheduled care visits, when an elderly person living alone has no professional oversight.
With falls costing the NHS an estimated £2.3 billion annually, domiciliary care providers under sustained pressure, and most elderly people expressing a strong preference to remain at home, demand for a service that supports independent living has never been greater.
Quiot Life is particularly suited to people living with dementia, who may not remember to use a pendant alarm, people with mobility challenges, those recently discharged from hospital, and anyone receiving domiciliary care who needs additional oversight between visits.
The service is currently accepting early access registrations at quiot.life ahead of its planned service launch.