CFG Law, part of the client first group, are serious and catastrophic injury solicitors who provide legal advice together with financial, physical and emotional support. To provide our clients with this service, we work in collaborative partnerships with other organisations. We recognise that in order to help all those affected by injury, it requires us to all work together - with each other, injured people and their families and all other organisations supporting people after a serious injury.
Our Client First Service is all about providing a service that we would be proud to offer to a member of our own families. By doing this and by listening to what our clients and their families say they need, we`ve learnt that whilst recovering compensation is important, it is the extra things we do and the support we provide that really helps and makes the Client First Service stand out:
• Legal: Our solicitors work with fewer clients than is typical in the legal sector, ensuring they have time to dedicate to working collaboratively for each of their clients.
• Financial: We believe a lack of funding should not get in the way of someone receiving the treatment and support they need, when they need it. This is why we provide an emergency fund to help plug any gaps in our clients` support straight away.
• Physical: We have Client Support Managers with expert clinical experience to help our clients. They are able to provide well-informed guidance on available support and treatment options, as well as to liaise with treating teams and help with discharge planning.
• Emotional: We understand that sustaining a serious injury inevitably has a significant psychological, as well as physical impact. We listen carefully to our clients and their families to identify any possible underlying psychological barriers and emotional needs and ensure they are addressed as part of their support plan.
To find out more about our Client First Service, come and speak with us our stand.
0800 612 8196